Thank you for choosing PB Surf School, Southern California's number one surf school! Please review our refund policies below:
Note: All reservation changes or cancellations must be made in writing to firstname.lastname@example.org.
Private Lessons / Semi-Private Lessons / Group Lessons
Cancellations or changes need to be made at least 24 hours prior to the lesson. Please provide a written request for any cancelations or changes. Any cancellations or changes made 24 hours prior to the lesson receive a $25 reprocessing fee. 24 hours prior cancellations or no shows will not receive a refund or a credit.
Clinics / SUP (Stand Up Paddle) / Kite Surfing
Cancellations or changes need to be made at least 72 hours prior to the lesson. Please provide a written request for any cancelations or changes. Any cancellations or changes made 24 to 72 hours prior to the lesson receive a $25 reprocessing fee. 24 hours prior cancellations or no shows will not receive a refund or a credit.
Camps / Half day / Full day
Cancellations or changes need to be in writing one week prior to the start day of camp. Any changes made up to 24 hours prior to the start of camp will receive a credit for lessons or camp, but no refunds, and will include a $25 reprocessing fee. There will be no credits or refunds offered for any changes within 24 hours or any no shows.
In order to best serve our students, PB Surf School has a firm cancellation policy. Once payment has been made in full there are no refunds only credit is given. Cancellations or changes must be made in writing at least 60 days prior to the first day of the trip. Cancellations will receive a credit for 90% of the remaining balance. No credits will be issued after 21 days prior to the first day of the trip. Credits must be used within one year from the start date of the canceled program. No shows will not be eligible for a refund and may not reschedule.
Traffic throughout Southern California can be very unpredictable so expect delays. Please plan accordingly, especially if you are driving from the LA area. We do not grant refunds or reschedule lessons for any late arrivals.
Private / Semi-Private / Group classes: Please check in 15 minutes prior to your lesson.
Camps: Please check in 30 minutes prior to the start of your class.
Participants under the age of 18 will need to make sure a legal guardian is present to sign a liability form if necessary. Online waivers are also provided if a guardian will not be in attendance.
Parking can be extremely challenging especially on the weekend. Please allow a minimum of 30 minutes to find a parking spot. On the day of your lesson bring a comfortable bathing suit, towel, sunscreen and a water bottle. Wetsuits and surfboards will be provided by the surf school.